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What Governs Your Account on crik7

Using crik7 means you agree to the terms set out here — covering account eligibility, wallet use, and how disputes are handled.

Eligibility RulesAccount Wallet TermsJurisdiction NoticeDispute ProcessPolicy Updates
crik7 What Governs Your Account on crik7
HOW WE HANDLE YOUR DATA

Data, Cookies, Security and Your Rights

Account Security

Your account is protected by OTP verification on login and on withdrawal requests. We do not store your bKash, Nagad, or Rocket PIN — only the registered wallet number linked to your account.

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can manage cookie preferences from the settings panel in your account.

Data Retention

Account data is retained for as long as your account is active and for a period after closure as required by applicable law. You may request a copy of your data or ask for deletion via the Help Centre.

Who to Contact

For data access, correction, or deletion requests, use the Help Centre form or email us directly. We aim to respond to all data requests within a reasonable timeframe under applicable rules.

LEGAL CONTACT PATHS

Reach Us on Legal or Account Matters

Live Chat Raise a legal or account query directly through the chat window in your account dashboard. Our support team handles account-specific questions and can escalate formal disputes.
Email Support Send detailed legal queries or written dispute notices to our support email. Written correspondence creates a record and is the right path for formal account or eligibility concerns.
Account Help Centre The Help Centre in your account settings covers wallet verification steps, account closure requests, and how to submit a data access or deletion request under our privacy terms.

Common Questions About These Terms

These answers cover the legal questions we hear most from account holders in Bangladesh. If your question is not here, reach us through live chat or email.

Access depends on your local law and the eligible regions we serve. You are responsible for confirming that online casino and betting activity is lawful in your location before opening an account.

You must meet the legal age requirement for online gambling in your jurisdiction. We do not permit accounts for anyone below the legal age defined by local law where they reside.

No. One account per person is the rule. Duplicate accounts are closed on detection, and wallet balances may be held pending a review of the circumstances.

Submit a data access request through the Help Centre in your account settings or contact us by email. We will respond within a reasonable period as required under applicable data rules.

We retain account data for a period after closure as required by law. You can request deletion of data that is not subject to a legal retention obligation via the Help Centre.

We notify you by email at least seven days before any material change takes effect. The updated terms are also published here with a revised effective date at the top of the page.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.